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Cookie Policy

Cookie Policy


This cookie policy is version 1.0, dated 21 September 2020.

1. What are cookies?

To make this website simpler to use, we place small files on your computer. These are known as cookies - almost all websites use them. Cookies have many uses and most are not damaging to your privacy - all of the cookies used on this website fall into that category. We do not use cookies that collect or transfer your personal data to other websites for advertising or any other purpose.

These cookies work as small pieces of information which are sent to your computer and stored on your hard drive automatically.

Once stored there, they are then transferred to us where appropriate to help us to improve our website and the service that we provide to you.

Cookies are used on this site purely to improve services for you through, for example:

• Enabling a service to recognise your device so you don't have to give the same information several times during one task
• Recognising that you may already have given a username & password so you don't need to do it for every web page requested
• Measuring how many people are using the site, so it can be made easier to use and there's enough capacity to ensure it is fast enough

Cookies are used to help visitors to our website have the best experience possible.

This helps to create a more personalised experience as well giving us information to help us improve our website for users.

While cookies do collect statistical information, they do not identify you as an individual. By browsing or using the services we provide on the site, you are agreeing to our use of cookies.

It is possible to switch off cookies by adjusting your browser preferences or using a dedicated browser extension. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

For further information visit:

2. When might we use cookies?

Cookies may be used to pre-fill some information on forms and to enable us to see what people view on the website and for how long.

They are also used to enable you to log in to secure areas of our website, known as 'strictly necessary' cookies. However, we may also use analytical/performance cookies to gather information about your general internet use to further assist us in developing our website, by ensuring that users are finding what they are looking for easily.

Functionality cookies are used to recognise you when you each time you return to our website, allowing us to personalise our content for you and remember your preferences.

Please note that third parties (such as providers of external services like web traffic analytical services or payment services) may also use cookies, over which we have no control.

3. Strictly necessary cookies

HotelWizard uses strictly necessary cookies to allow you to browse secure parts of the site, such as when viewing or editing your account or booking a hotel.

Please note that HotelWizard does not process or store your credit or debit card details. These are collected and processed by our payment processing service partner Stripe Payments Europe, Ltd ("Stripe"). The service is provided by which allows online transactions without storing any credit card information on this website. The collection and processing by Stripe of your credit or debit card details and other personal data are governed by their terms and conditions. See Stripe's Privacy Policy for more information.

Stripe uses its own cookies to facilitate making credit & debit card transactions on the website. Stripe may from time to time provide us with information regarding the credits and debits made to your card in order to enable us to reconcile our accounts.

Stripe also uses cookies for the purposes of user authentication, fraud detection, fraud prevention, certain services on its website, monitoring of its services and support of its advertising strategies. A full disclosure of Stripe's use of cookies, including persistent cookies, is documented online at The Stripe cookies are an essential part of the payment operations and HotelWizard cannot offer any service that depends on payments if these cookies are disabled by the user.

4. Preferences cookies

HotelWizard uses preferences cookies to remember any choices you have made in the past, such as which hotels you have viewed.

5. Statistics cookies

The user experience on the HotelWizard website is supported by certain third-party services to allow us to determine which parts of the website you have used and which links you have clicked on.

To understand how the HotelWizard website is performing with respect to ease of use, general workflow, visitor numbers and visiting patterns, HotelWizard makes use of the Analytics solution offered by Google. A full disclosure of Google's use of cookies in its analytics service is available online at As analytics is not an essential element for the functioning of HotelWizard, users can choose to opt out of the use of these cookies by visiting

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. No personal information (e.g. your name or address) is stored, so this information cannot be used to identify who you are. The data is aggregated and anonymous. We also do not allow Google to use or share our analytics data.

6. Marketing cookies

Marketing cookies track your online activity to help us deliver more relevant advertising or to limit how many times you see an ad.

7. Managing cookies

Your browser has tools to help you manage which cookies you accept or not. For example, you can choose not to accept any third-party cookies, or to filter cookies from specific domains.

You can read more about managing cookies in specific browsers here:

• Google Chrome
• Internet Explorer
• Edge
• Firefox
• Safari
• Safari Mobile
• Opera

8. Changes to the cookie policy

We may revise this cookie policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make.